Return Policy – Revenue Launchpad
Legal

Return & Refund Policy

Our policy regarding payments, refunds, and cancellations for all Revenue Launchpad services.

Last Updated: June 2026  |  Effective Date: June 2026

1. Overview

At Revenue Launchpad, operated by Narresh Mahhato, we are committed to delivering real, meaningful value through every service we offer. This Return & Refund Policy outlines the conditions under which refunds are — and are not — applicable.

By making any payment to Revenue Launchpad (including but not limited to the ₹49 strategy call booking fee or any paid programs), you agree to and accept this policy in full.

2. Nature of Our Services

Revenue Launchpad provides digital services in the form of:

  • Paid strategy calls (currently priced at ₹49)
  • Career coaching and communication skill programs
  • Online training, workshops, and mentorship sessions

All of our services are delivered digitally and involve the allocation of time, expertise, and resources by our team. Because of this, our refund policy is as follows.

3. ₹49 Strategy Call Booking Fee

⚠️ The ₹49 strategy call booking fee is non-refundable under all circumstances.

This fee serves as a commitment deposit to ensure both parties are serious about the call. It is not a payment for advice alone — it reserves a specific time slot from our calendar, which is then unavailable to other interested participants.

The ₹49 is non-refundable even if:

  • You change your mind after booking
  • You are unable to attend the call
  • You forget about the call
  • You decide you no longer need the call
💡 If you are unable to attend your scheduled call, please contact us in advance. We will do our best to reschedule once, at our discretion, as a goodwill gesture — not as a guaranteed right.

4. Paid Programs and Courses

For any paid coaching programs, training courses, or mentorship packages offered by Revenue Launchpad, the following refund conditions apply:

SituationRefund Eligibility
Request made before program access is grantedEligible — contact us within 24 hours of payment
Request made after program access or first sessionNot eligible
Failure to attend sessions without prior noticeNot eligible
Dissatisfied with content after consuming itNot eligible
Duplicate payment due to technical errorFully eligible — contact us immediately
Service not delivered as describedReviewed on a case-by-case basis

All refund requests must be submitted in writing via email or WhatsApp within the applicable window. We aim to review and respond to all refund requests within 5–7 business days.

5. Exceptions — When We Will Refund

✅ We will issue a full refund without question in the following rare situations:
  • A duplicate charge was made due to a payment gateway or technical error
  • The session or service was not delivered at all due to our failure (not yours)
  • An incorrect amount was charged that does not match the advertised price

In any of the above cases, please contact us within 48 hours of the payment with your transaction ID and a description of the issue.

6. No Physical Product Returns

Revenue Launchpad does not sell physical goods. All services and deliverables are digital in nature. Therefore, no physical return process is applicable.

7. Payment Gateway

All payments are processed securely through Razorpay. In the event of a technical failure on the payment gateway's side, please contact us with your payment details and we will coordinate with Razorpay to resolve the issue. Refund timelines for gateway-related issues are subject to Razorpay's processing schedule (typically 5–7 business days after approval).

8. How to Request a Refund

To request a refund (where eligible), please reach out to us with the following details:

  • Your full name and registered phone number / email
  • Razorpay Payment ID or transaction reference
  • Date and amount of the payment
  • Reason for your refund request

Contact us via our website at narreshmahhato.com or through the WhatsApp number shared in your booking confirmation. We will respond within 5–7 business days.

9. Changes to This Policy

We reserve the right to modify this Return & Refund Policy at any time. Changes will be published on this page with an updated "Last Updated" date. Continued use of our services after any changes constitutes your acceptance of the revised policy.